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Quality Manager

Location: Cleveland, OH, United States
Date Posted:

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Who We Are:     

Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.    

IPS defines world-class electric motor and generator repair, and Power Management every day. When you work for IPS, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Safety, Integrity, Teamwork, Accountability, Customer Focus, Entrepreneurial Spirit.    

Responsibilities and Expectations:   

The Quality Manager is responsible for driving the responsibility for quality to all levels of the organization.  Traditional quality practices have dictated a culture of inspection.  The Quality Manager will implement new systems, new processes, and lean manufacturing techniques that result in an organization totally focused on quality.  Responsibilities may include:    

  • Lead change and eliminate waste through process improvement initiatives.
  • Implement process change that moves quality responsibility and accountability to the lowest organizational level.
  • Understand and implement quality processes required by commercial and governmental customers.
  • Maintain and keep up to date with the latest ISO 9000 procedures.
  • Conduct internal quality audits.
  • Conduct supplier quality audits.
  • Generate supplier non-conformances when necessary.
  • Support Nuclear program quality requirements.
  • Facilitate customer quality audits.
  • Facilitate ISO audits & respond to findings.
  • Maintain all calibration records.
  • Maintain and update company-wide quality metrics.
  • Ensure corrective actions are in place prior to shipment.
  • Lead employee-driven preventive action events designed to eliminate NCR’s.
  • Review customer contracts, PO’s and statement of work to verify compliance.
  • Train personnel to applicable quality requirements.
  • Review new technical/quality instructions or procedures for compliance within the quality system.
  • Determine and evoke quality hold points.
  • Authorize & initiate all warranty work orders when appropriate.
  • Adhere to all company policies.
  • Observe all safety procedures and policies and use proper protective equipment (especially eye, and ear protection and steel toe shoes/boots, gloves, etc.).
  • All other duties as assigned. 

Qualifications and Competencies:    

  • Bachelor’s degree; Industrial Engineering degree preferred or closely related degree..  MBA is a plus.
  • 3-5 years experience in an operations role in a traditional manufacturing plant is required.
  • 3-5 years’ leadership experience in a quality role.
  • Computer proficiency in working on Microsoft Word, Excel, Project, and Outlook programs
  • Advanced knowledge of Microsoft Access programs.
  • Must be able to work in a fast-paced team environment
  • Ability to apply common sense understanding to carry out simple one or two step instructions. 
  • Ability to speak clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
  • Ability to write clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.


  • Paid Time Off (PTO)
  • 401k Employer Match
  • On-the-job training
  • Tuition Reimbursement Program 
  • Medical, Dental and Vision plans
  • Safety shoe & glasses reimbursement
  • And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.   

Any offer of employment is contingent upon the successful completion of a background investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.