Wind Field Service Supervisor

Why IPS?

 If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

Benefits: 

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Extensive Training & Career Development Programs 
• Tuition Reimbursement Program 
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP) 
• And more!

$40.00 - $48.00

Responsibilities & Expectations: 

The Wind Field Service Supervisor ensures all aspects of the field service runs smoothly and provides support to the team on a daily basis.

• Assist in scheduling of crews and review timecards daily for accuracy.
• Audit service reports and job pictures of those that report to you and provide feedback to the lead as needed.
• Review and approve credit card receipts & per Diems for those that report to you
• Organize all parts for the job and set them out or ship them for your teams prior to the job starting.
• Send job info sheets and coordinate arrival times of crews with customers for those crews that report to you.
• Drive safety, quality, crew time management with coaching &/or disciplinary actions if needed
• Conduct Field Safety and Quality Audits.
• Support Continuous improvement leader throughout the program and resolve any safety, quality or CIPS conformance issues & own the issue in addressing and resolving it.
• Assist with hiring, coaching, onboarding, disciplining technicians.
• Keep daily contact with the Leads of the team for status updates.      
• Direct & assist scheduling technicians
• Travel as needed to support crew in the field.
• Track down missing paperwork/time/receipts from field as needed
• Apply and track inventory used on jobs
• Enter parts, shipments & flights in system as applicable
• Book flights & rentals if needed for those that report to you
• Help to develop the expansion of field offerings
• Source, order & send replacement tools & parts for those that report to you & promptly ship them as they are needed.
• Delegate work and train others on specialty work to help develop them for career growth.
• Manage tools, parts, and technicians' responsibilities.
• Work with crew members to assure all are utilizing best practices in the repairs they do.
• Customer correspondence via email, phone, text & etc.
• Procedure building/adjusting/reviewing with employees
• Assist crews in the field any way possible to help keep them productive
• Take care of new employee orientation and train new employees as need arises.
• Assist with Inventory management/and maintaining inventory for future jobs & do spot checks to ensure accuracy in system
• Parts re-working coordination, with follow-ups to make sure we get them on time for upcoming jobs
• Day to Day customer relations Face-to-face meetings with customers if needed.
• Vehicle maintenance & repair spot checks, tracking, & scheduling execution
• Design fabricated specialty tooling for ease of work

Qualifications and Competencies: 

• Must have at least 3 years of driving experience, hold a valid driver’s license, and maintain a driving record that meets IPS company standards. Willingness to travel extensively including weekends, as well as work overtime to meet business objectives.
• Ability to adhere to a work and travel schedule of 3 weeks on and 1 week off, based on business requirements
• Proficiency in mathematical functions such as addition, subtraction, multiplication, division, fractions, and percentages
• Ability work efficiently in a fast-paced environment with multiple priorities, while following written and verbal instructions
• Excellent attention to detail and a strong ability to meticulously follow instructions
• Strong customer orientation and professional communication skills
• Demonstrates the ability to work cooperatively and independently, fostering a team-oriented approach
• Displays meticulousness in preparing service reports, work order documents, and maintaining accurate records
• Familiarity with a range of hand and power tools
• Comfortable working both indoors and outdoors, even in challenging weather conditions involving extreme heat and cold, pollen and dust
• Preferred experience in PdMA testing, although not mandatory
• Preferred skills in Level 1 Vibration Analysis, although not mandatory

Physical Requirements: 

• Capable of lifting, pushing, pulling, and carrying items weighing up to 50 lbs
• Ability to stand, stoop, kneel, and bend for extended periods
• Willingness to engage in manual labor for 12 or more hours per day
• Sharp hearing and excellent field of vision
• Adaptability to work in physically demanding conditions and adverse weather situations

Who We Are: 

At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.